A token represents one request for a candidate's references. So say you have a candidate and you want 3 references filled out by referees, you log in to Dossy, create a "Reference request", enter in the candidate's details, specify you want 3 references, then hit "Request". This will use 1 token. Dossy will then hunt down the references for you while you focus on the work that matters.
How long will a reference request take?
On average we've found it takes around 1-2 days. We've had particularly prompt candidates getting it done in a couple of hours!
Do the monthly tokens accrue?
No, if you don't use all your tokens for the month they will not roll over into the next month. It's best to choose a plan that will match your estimated output of reference requests.
How much does it cost to add another co-worker?
Unlike other platforms that charge a license fee per seat, Dossy gives unlimited access to your whole team so you can all work together without the extra costs and distractions. We believe that collaboration is the key to great service.
Can I trust you with my credit card details?
We don't store or even see your credit card details. To ensure PCI compliance and secure communications between you and our servers, we use Stripe. Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. This is the most stringent level of certification available in the payments industry.
How does Dossy track down the references?
Dossy uses SMS and email to track down the references. The basic process is:
You create a reference request and enter the candidate's basic details
Dossy contacts candidate
Candidate logs into Dossy and provides referee details
Dossy contacts all provided referees
Referees fill out a form on the candidate (you can modify the form and what questions are on it)
When minimum number of references met the request is complete!